Shipping & Delivery

Our goal is to offer you the best shipping options. Every day, we deliver to hundreds of customers around the world, ensuring that we provide the highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

• Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 2–4 days.

• Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by ePacket, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but may occasionally take longer due to delays.

•Items: We ship out each individual item as soon as they are available. While this improves the speed of delivery, it means that you will not get your entire order at once. If you order multiple items, some items may arrive earlier than the others.